- Business Communication Strategies
- Home
- Introduction
- Types of Communication
- Types of Communication Strategies
- Achieving Effective Communication
- Three Stages of Communication
- Listening Skills
- Knowing Your Audience
- How to Deliver Compelling Message
- Cultivating a Distinct Style of Speech
- Effective Communication Methods
- Benefits of Positive Communication
- Useful Resources
- Quick Guide
- Useful Resources
- Discussion
Types of Communication
There are many ways of communication, however they can be broadly classified under three types −
- Oral Communication
- Written Communication
- Implied Messages
These can be further divided into planned, official or unplanned, unofficial conversation.
Oral Communication
In oral communication, it is important to make sure that the listeners understand what the speaker is saying. So, the speaker needs to have effective speaking and listening skills of the communicator. Oral communication is the most effective two-way communication and dialogue method. It helps send the message completely and is best suited to handle complex discussions and provides ample scope for clarifying your issues.
A few examples of oral communication are −
- Meetings
- Workshops
- Telephone calls
- Presentations
- Tele/video conferences
- Podcast/webcast, etc.
Written Communication
Writing is more suited to detailed communication, where facts, figures, diagrams and statistics should be shared. It is also beneficial as reference materials for later usage. Written communication is often mentioned as official communication because people always want important conversations to be placed on record.
Some examples of written communication are −
- Letters
- Reports
- Minutes
- Emails
- Newsletters
- Surveys
- Blogs, etc.
Implied Messages
In implied messages, we send out messages that are neither oral nor written, but are expressed through subtle usage of body language basics. These messages are the most powerful in your branding, presentation and image.
For any good communication, extensive preparation is the key. The scale of preparation depends on the enormity of the situation. However, some key points need to be considered in any communication based occasion.
Decide how your audience can help you.
Develop a strong communication plan.
Have an updated contact list and distribution list.
Create templates for special occasions to minimize time taken to communicate.
Have a clear project plan and a collection of fields to communicate on.
Schedule resources that you will need for the meetings, such as – pens, projectors, etc.
Plan how the communication channel will be handled and the flow will be organized.
Establish clear and transparent reporting and interaction methods.
Establish communication standards through emails, snail mails, etc.
Emergency contact channels must be established.