Achieving Effective Communication



The communication between the higher management and managers should always be transparent and effective. This is for maintaining a clear line of authority and decision making and for the sake of smooth functioning of the organization. Many processes where people need to get instructions on a pro-rata basis depend intensively on their communication channels to provide competent service and professional performance.

Significance of Content and Timing

To have effective communication, there are several important factors that need to be kept in mind. The most important aspect is timing. If it is a crucial message and the time window is small, the message must be encapsulated in a short form in such a manner that all the necessary points are expressed with minimum time taken. Similarly, there are many other areas that need to kept in consideration while striking a conversation. Some of these are given below −

  • The message must be short and simple so that the audience understands the full message without any confusion.

  • The message must be complete and unambiguous; sometimes you often get only one chance.

  • The message should steer clear of any technical jargon and carry a concise information nugget.

  • The message must add different viewpoints so that the facts present a clear narrative.

  • The mode of communication should be participatory, rather than of delivering knowledge.

  • The message should not state only the problem, but also suggest a few possible solutions, if any.

  • The message should be relevant and familiar to the audience, or else there will be no connection.

  • The content must be factually correct and proof-read to avoid any unnecessary complications later.

  • The message must be sent at the right time, giving sufficient time for the audience to grasp and react.

How to Achieve Effective Communication?

Effective communication is the task of sending and accepting a complete message between one speaker and his audience. Effective communication is all about the timely delivery of message to the appropriate person using the right channel.

Depending on the nature of the message and audience, the audience can fulfill the role of communicator and engage in a dialogue with the speaker. These types of audiences often are encouraged to participate in a Q&A session after presentation.

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