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Project Stakeholder Management
Here is a list of sample questions which would help you to understand the pattern of questions on Project Stakeholder Management being asked in PMP Certification Exams.
(1) Which of the following knowledge area deals with identifying people, groups or organizations that could impact or be impacted by a project that required building a 3−mile long bridge connecting two island cities of a country?
Project Communications Management
Project Stakeholder Management
Project Integration Management
Communication Plan
Answer − B
Hint − First para, Page 391, PMBOK 5
(2) Which of the following process would apply if you had to communicate with the project team members to understand their expectations from the outcome of their project?
Manage Communications
Plan Stakeholder Management
Manage Stakeholder Engagement
Control Stakeholder Engagement
Answer − C
Hint − Manage Stakeholder Engagement, Page 391, PMBOK 5
(3) Which of the following is/are required for identifying stakeholders−
Stakeholder register
Procurement documents
Project management plan
all of the above
A and C
Answer − B
Hint − See Identify Stakeholders inputs, Page 392, PMBOK 5
(4) Which of the following is/are not required for manage stakeholder engagement process?
Change management plan
Communications management plan
Stakeholder management plan
Change log
Answer − A
Hint − Manage Stakeholder Engagement, Page 391, PMBOK 5
(5) Which of the following is not a stakeholder?
Supplier
Customer
PMO
Competitor
Answer − D
Hint − A competitor has no stake in a project
(6) Stakeholder analysis can be performed using some classification models such as−
Managerial grid
Johari window
Performance grid
Salience model
Answer − D
Hint − Stakeholder analysis, Page 396, PMBOK 5
(7) Which one of the following is the best way to manage stakeholders?
Ensuring they don't get to meet outside of work
Meeting all of them when a milestone is ready
Keeping them informed throughout the project
Sending them gifts
Answer − C
Hint − All stakeholders must be kept informed about the project progress
(8) The stakeholder engagement level where the stakeholder is actively engaged in ensuring the project success is known as −
Leading
Supportive
Active
Neutral
Answer − A
Hint − See Analytical Techniques, Page 402 , PMBOK 5
(9) Stakeholders engagement assessment matrix is used to map
Current engagement level
Desired engagement level
Assured engagement level
Only A and B
A, B and C
Answer − D
Hint − The matrix helps map the difference between Desired and Actual engagement level.
(10) When is the stakeholders ability to influence a project very high?
In the early stages
Half−way through
Depends on their role and position
Just before final delivery
Answer − A
Hint − It becomes increasingly difficult to alter the course of action as the project nears completion.
(11) During stakeholder analysis, Lisa − the project manager finds that there are three new stakeholders that need to be added to the stakeholder register. She code-named them as A, B, and C. Upon further analysis, she found that A has already voiced concerns about the project feasibility, B is unaware of the project while C has been taking keen interest in the project and took an initiative to solve an impediment. What should Lisa be doing on a priority?
Meet A to understand concerns and update issue log
Meet B to inform about the project and know the feedback
A, B
Thank C for the support
Answer − C
Hint − A and B could affect a project because of their concerns or being uninformed. They should be met immediately.
(12) Stakeholder communication requirements are captured in −
Stakeholder Management Plan
Communications Management Plan
Procurement Documents
A and B
Answer − D
Hint − Both the plans capture the communication requirements
(13) Work Performance Information is an output of −
Plan Stakeholder Engagement
Manage Stakeholder Engagement
Control Stakeholder Engagement
Stakeholder Management Plan
Answer − C
Hint − See Control Stakeholder Engagement, Page 392, PMBOK 5
(14) Which of the following is/are not a technique used to manage stakeholder engagement?
Delphi Technique
Management Skills
Interpersonal Skills
Communication Methods
Answer − A
Hint − Delphi Technique is not used to manage stakeholders
(15) Which of the following must be included in a stakeholder register?
Stakeholders family history
Stakeholders hobbies
Expectations from the project
Communication skills
Answer − C
Hint − It is important for the PM to know each stakeholder's expectation from the project
(16) Stakeholder classification should never be based on the following category/group −
Internal/External
Aware/Unaware
Optimistic/Pessimistic
Supportive/Resistant
Answer − C
Hint − There is no such classification of stakeholders.
(17) What is the correct classification of engagement levels according to the Stakeholders engagement assessment matrix?
Neutral, Resistant, Unaware, Supportive, Leading
Unaware, Neutral, Resistant, Supportive, Leading
Unaware, Resistant, Neutral, Supportive, Leading
Leading, Supportive, Neutral, Resistant, Unaware
Answer − C
Hint − See Analytical Techniques, Page 402, PMBOK 5
(18) In an analytical process, what could be a sign that indicates the need of some actions or communications directed to manage a stakeholder's engagement level?
The stakeholder talks less
The stakeholder's current engagement level varies from the desired level
The stakeholder is remotely located
The stakeholder is external
Answer − B
Hint − Unmatched Desired and Actual engagement level is an indicator of the need to assess the expectations and concerns of s stakeholder.
(19) Stakeholder Management Plan includes all except one of the following−
Scope and impact of change to stakeholders
Engagement levels of stakeholders
Stakeholders influence on project
Stakeholders Compensation and Remunerations
Answer − D
Hint − Stakeholder Management Plan doesn't talk about compensation or remuneration
(20) Identify stakeholders is a part of −
Project Communications Management
Project Stakeholder Management
Project Human Resource Management
Project Integration Management
Answer − B
Hint − Refer to Process and Knowledge area mapping, Page 61 , PMBOK 5
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