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Project Human Resource Management
Here is a list of sample questions which would help you to understand the pattern of questions on Project Human Resource Management being asked in PMP Certification Exams.
(1) From HR perspective, the project manager's responsibility in the planning role includes −
Hiring the team
Preparing org charts
Developing Staffing management plan
Feedback sessions
Both b and c
Answer − E
Hint − PMBOK 5, Page 264 Sec 9.1.3 Plan Human Resource Management: Outputs
(2) Expert power is the power that comes from the amount of knowledge a person has obtained in a specific area. This type of power is −
Critical to a project manager because the PM has to have as much or more knowledge than any of the team members to make sure the project is completed successfully
Used by the PM to influence upper management and the critical stakeholders
Important if the project manager wants to maintain the respect of the project team
Used sparingly if at all by the PM because the PM is not required to be an expert apart from managing the project
Answer − D
Hint − PMBOK 5, Page 16, Sec 1.7 Role of the Project Manager
(3) To successfully motivate a team in today's high tech - high demand environment, which motivational theories should the PM use to maintain a happy, productive team?
Expectancy and Theory X
Theory Y and Maslow's Hierarchy
Herzberg's Hygiene Factors and Expectancy
Theory Y, Expectancy and Herzberg's Hygiene Factors
Answer − D
Hint − These theories are finding widespread acceptance in today's business environment.
(4) To successfully manage a project, the project manager must play both a manager and leadership role. In a manager's role, the project manager will do all but which of the following −
Define Roles and Responsibilities
Extend favors to some important team members
Provide feedback to team members
Resolving interpersonal conflicts
Both b and d
Answer − B
Hint − PMBOK 5, Page 257, Fig 9-4
(5) To be successful in a functional organization, the PM must rely on:
Referent power
Formal authority
Informal power structure
Broad span of control
Answer − A
Hint − Referent power is based on the authority extended by a more powerful person. A project manager can exercise the power given by project sponsor to take decisions in the project interest.
(6) Which form of power is the LEAST effective from the project manager's viewpoint in terms of influencing functional managers?
Formal power
Expert power
Penalty power
Referent power
Answer − C
Hint − Penalty is the least effective forms of influencing and should not be used at all, if possible.
(7) The Project manager should be able to fulfill the role of:
an integrator
a functional manager
a line manager
a sponsor
Answer − A
Hint − A project manager is responsible for collective project success. Refer PMBOK 5, Page 16, Sec 1.7 Role of the Project Manager
(8) The most successful project manager usually:
Work their way up from assistants in the project office to full−fledged project managers, supplementing that experience with formal education.
Comes right from Harvard's MBA program into managing very large projects.
Are the technical experts.
Have considerable experience as a functional manager before moving into the project management arena.
Answer − A
Hint − A project manager must have experience in working on projects in various roles including the role of a project manager.
(9) Which of the following is an important action that must be taken by top management when implementing project management in an organization?
Completely selling the project management concept to the entire organization.
Choice of the type of project manager.
Choice of the type of project organization to be utilized.
All of the above.
Answer − D
Hint − It is important for project success that all stakeholders agree on the importance of project management concepts and theories.
(10) The project manager has the most authority in the __________________ type of organization.
Project expediter
Matrix
Projectized organization
Functional
Answer − C
Hint − Refer PMBOK 5, Page 22 Table 2-1 Influence of Organizational Structures on Projects; Page 556, Projectized organizatio
(11) The process that organize, manage, and lead the project team for the completion of a project is called
Project Integration Management
Project Scope Management
Project Human Resource Management
Project Communications Management
Answer − C
Hint − PMBOK 5, Page 255, 1st Paragraph
(12) For the following Project Human Resource Management Processes
Plan Human Resource Management
Develop Project Team
Acquire Project Team
Manage Project Team
The correct sequence is −
1−2−3−4
3−2−1−4
2−1−3−4
1−3−2−4
Answer − D
Hint − PMBOK 5, Page 255, Fig−9−1
(13) Which of the following techniques is not used in the process of Plan Human Resource Management?
Networking
Pre−assignment
Organizational theory
Meetings
Answer − B
Hint − PMBOK 5, Page 257, Fig 9-1, Sec 9.1
(14) The various inputs used while executing the process of Develop Project Team includes all but
Personal Assessment Tools
Recognition and awards
Project Performance Appraisals
Training
Answer − C
Hint − PMBOK 5, Page 257, Sec 9.3
(15) The process of Manage project team uses which of the following inputs in its execution?
Issue Log
Resource Calendars
Activity Resource Requirements
Human Resource Management Plan
Answer − A
Hint − PMBOK 5, Page 257, Sec 9.4
(16) The process of identifying and documenting project roles, responsibilities, required skills, reporting relationships, and creating a staffing management plan is known as
Develop Project Team
Manage Project Team
Plan Human Resource Management
Acquire Project Team
Answer − C
Hint − PMBOK 5, Page 257, Sec 9.1
(17) The information used for the development of the human resource management plan includes all except
The project life cycle
A change management plan
A configuration management plan
Organizational Standard Processes
Answer − D
Hint − PMBOK 5, Page 259, Sec 9.1.1
(18) The concept that provides information regarding the way in which people, teams, and organizational units behave is known as
Networking
Organizational Theory
Expert Judgment
None of the above
Answer − B
Hint − PMBOK 5, Page 263, Sec 9.1.2.3
(19) The phase of team building where the team begins to address the project work, technical decisions, and the project management approach is known as
Performing
Storming
Forming
Norming
Answer − B
Hint − PMBOK 5, Page 276, Sec 9.3.2.3
(20) The Conflict Management approach that is used for emphasizing upon the areas of agreement rather than areas of differences conceding one's position to the needs of others to maintain harmony and relationships is called
Collaborate/Problem Solve
Compromise/Reconcile
Smooth/ Accommodate
Withdraw/Avoid
Answer − C
Hint − PMBOK 5, Page 283
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