Telesales Executive Training

4 ★★★★ ★

Telesales Executive Training

Name: Telesales Executive Training
Rating: 4 (269 reviews)
Author: Oscar Grant

Enhance your career as a Telesales Executive with this comprehensive course. Learn techniques, strategies, and etiquette to excel in telesales and boost your performance.

updated on icon Updated on Jul, 2024

language icon Language - English

person icon Oscar Grant

category icon Call Center,Communication Skills

Lectures -10

Duration -2 hours

4 ★★★★ ★

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Course Description

In the dynamic world of telesales, mastering effective communication and persuasive techniques is crucial. This course, designed for aspiring Telesales Executives, delves into essential skills such as prospecting, lead generation, and sales strategies. You'll explore various methods to prepare and respond to calls, ensuring every interaction is impactful.

Throughout the course, you'll learn to handle challenging situations, stage successful calls, and close deals effectively. Emphasis is placed on maintaining proper telephone etiquette and understanding key sales metrics to track and improve your performance.

By completing this course, you will gain a competitive edge in telesales, equipped with the knowledge and skills to generate leads, convert prospects, and achieve sales targets. Elevate your career and become a confident, successful Telesales Executive.

Goals

Grasp core telesales principles.
Generate and qualify leads efficiently.
Employ effective sales techniques.
Prepare and respond to calls adeptly.
Navigate challenging scenarios with ease.
Close sales successfully.
Maintain professional telephone etiquette.

Prerequisites

Basic communication skills.
Willingness to learn sales techniques.
EnthTelesales Executive Trainingusiasm for customer interaction.

Career Path:

Telesales Executive
Sales Representative
Account Manager
Business Development Specialist
Customer Service Manager
Inside Sales Manager
Sales Trainer

Curriculum

Check out the detailed breakdown of what’s inside the course

Section 01: Introduction
1 Lectures

Module 1: Introduction to Telesales 13:16 13:16

Section 02: Prospecting and Lead Generation
1 Lectures

Section 03: Sales Techniques and Strategies
1 Lectures

Section 04: Call Preparation
1 Lectures

Section 05: Call Response
1 Lectures

Section 06: Staging the Call
1 Lectures

Section 07: Dealing with Difficult Situations
1 Lectures

Section 08: Closing the Call
1 Lectures

Section 09: Telephone Etiquette
1 Lectures

Section 10: Sales Metrics and Performance Management
1 Lectures

Instructor Details

Oscar Grant

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Course Certificate

Use your certificate to make a career change or to advance in your current career.