Receptionist Skills Training Course
Sharpen Decision-Making and Critical Thinking for Success
Lectures -14
Duration -4 hours
30-days Money-Back Guarantee
Get your team access to 10000+ top Tutorials Point courses anytime, anywhere.
Course Description
In the bustling heart of every office, a silent symphony of tasks unfolds, and amidst the whirlwind, the unsung hero, “The Receptionist” navigates a labyrinth of responsibilities. The pain lies in the relentless juggle between a ringing telephone and a mountain of tasks, the challenge of being the first line of defense and the face of the company.
The importance of mastering Receptionist Skills duties becomes the opiton in this sea of tasks—a key to not just survival, but flourishing in the corporate ecosystem. And we all know that behind every successful office is a skilled receptionist, seamlessly orchestrating the dance of communication, organisation, and customer service.
Be on a journey that transcends the ordinary, where the Receptionist Skills course guides you through the intricacies of business telephone etiquette, travel arrangements, effective planning, and customer service finesse. This isn't just a course; it's a roadmap to organisational prowess, offering a comprehensive curriculum that covers everything from mail services to invoicing. Unveil the art of communication, refine your organisational skills, and navigate the nuanced world of business writing. The Receptionist Skills course is your backstage pass to the symphony of corporate success.
Seize this opportunity now. Enrol in the Receptionist Skills course and step into a world where you're not just a receptionist; you're the orchestrator of a corporate workplace.
Goals
By the end of this Receptionist Skills course, you will be able to:
Demonstrate proficient reception and telephone skills, creating a positive and professional first impression for visitors and callers.
Represent your boss and company effectively, conveying a professional image through communication and interpersonal skills.
Manage mail services, shipping, and travel arrangements efficiently, ensuring seamless office operations and executive support.
Organise meetings and conferences skillfully, handling logistics and coordination for successful and productive events.
Implement effective time management strategies, prioritising tasks and maximising productivity in a dynamic office environment.
Establish and maintain record-keeping and filing systems, ensuring easy retrieval and confidentiality of important documents.
Develop strong business writing skills, creating clear, concise, and professional written communications for various business purposes.
Demonstrate organisational and communication skills, fostering a smooth flow of information and tasks within the office.
Provide excellent customer service, handling inquiries and requests with professionalism and a customer-centric approach.
Master effective planning and scheduling, including invoicing and petty cash management, contributing to overall office efficiency.
Prerequisites
Internet Connection
No Formal Entry Requirements
Passion for Learning
A Good Understanding of English
![Receptionist Skills Training Course Receptionist Skills Training Course](https://d3mxt5v3yxgcsr.cloudfront.net/courses/18107/course_18107_image.png)
Curriculum
Check out the detailed breakdown of what’s inside the course
Introduction to Reception and Receptionist
1 Lectures
-
Introduction to Reception and Receptionist 14:09 14:09
Business Telephone Skills
1 Lectures
![Tutorialspoint](/market/public/assets/images/loader.gif)
Representing Your Boss and Company
1 Lectures
![Tutorialspoint](/market/public/assets/images/loader.gif)
Mail Services and Shipping
1 Lectures
![Tutorialspoint](/market/public/assets/images/loader.gif)
Travel Arrangements
1 Lectures
![Tutorialspoint](/market/public/assets/images/loader.gif)
Organising Meeting and Conferences
1 Lectures
![Tutorialspoint](/market/public/assets/images/loader.gif)
Time Management
1 Lectures
![Tutorialspoint](/market/public/assets/images/loader.gif)
Record Keeping and Filing Systems
1 Lectures
![Tutorialspoint](/market/public/assets/images/loader.gif)
Business Writing Skills
1 Lectures
![Tutorialspoint](/market/public/assets/images/loader.gif)
Organisational Skills
1 Lectures
![Tutorialspoint](/market/public/assets/images/loader.gif)
Communication Skills
1 Lectures
![Tutorialspoint](/market/public/assets/images/loader.gif)
Customer Service
1 Lectures
![Tutorialspoint](/market/public/assets/images/loader.gif)
Effective Planning and Scheduling
1 Lectures
![Tutorialspoint](/market/public/assets/images/loader.gif)
Invoicing/Petty Cash
1 Lectures
![Tutorialspoint](/market/public/assets/images/loader.gif)
Instructor Details
![Matt Renshaw](https://www.tutorialspoint.com/assets/profiles/727678/profile/200_3509032-1715595663.png)
Matt Renshaw
Professional Learning At Your HomeJanets aims to make education accessible to anyone and every one by providing lessons worth learning and skills worth gaining. With a library boasting over 3000 high-quality eLearning courses, we're dedicated to providing lessons worth learning and skills worth gaining. Our focus? Delivering Creativity, Quality, and Ease of Learning through our interactive courses.
What sets Janets apart? It's the seamless access to learning, anytime, anywhere, on any device. Whether you're a busy professional or a lifelong learner, our platform caters to your needs. Our instructors are not just experts; they're mentors, guiding you every step of the way. And with round-the-clock customer assistance, you're never alone in your learning journey.
Janets paves the way to a better future, one skill at a time. If you want to join this community of learners and influencers, it’s just a few clicks away.
Welcome, to Janets!
Course Certificate
Use your certificate to make a career change or to advance in your current career.
![sample Tutorialspoint certificate](/market/public/assets/newDesign/img/primePacks/V-certificate.png)
Our students work
with the Best
![adobe logo](/market/public/assets/newDesign/img/adobe.png)
![adp logo](/market/public/assets/newDesign/img/adp.png)
![apple logo](/market/public/assets/newDesign/img/apple.png)
![armani logo](/market/public/assets/newDesign/img/armani.jpg)
![bosch logo](/market/public/assets/newDesign/img/bosch.png)
![capegemini logo](/market/public/assets/newDesign/img/capegemini.png)
![cisco logo](/market/public/assets/newDesign/img/cisco.png)
![hdfc bank logo](/market/public/assets/newDesign/img/hdfcbank.png)
![ibm logo](/market/public/assets/newDesign/img/ibm.png)
![intel logo](/market/public/assets/newDesign/img/intel.png)
![mastercard logo](/market/public/assets/newDesign/img/mastercard.png)
![netflix logo](/market/public/assets/newDesign/img/netflix.png)
![qualcomm logo](/market/public/assets/newDesign/img/qualcomm.png)
![samsung logo](/market/public/assets/newDesign/img/samsung.png)
![sony logo](/market/public/assets/newDesign/img/sony.png)
![unilever logo](/market/public/assets/newDesign/img/unilever.png)
![walmart logo](/market/public/assets/newDesign/img/walmart.png)
![adobe logo](/market/public/assets/newDesign/img/adobe.png)
![adp logo](/market/public/assets/newDesign/img/adp.png)
![apple logo](/market/public/assets/newDesign/img/apple.png)
![armani logo](/market/public/assets/newDesign/img/armani.jpg)
![bosch logo](/market/public/assets/newDesign/img/bosch.png)
![capegemini logo](/market/public/assets/newDesign/img/capegemini.png)
![cisco logo](/market/public/assets/newDesign/img/cisco.png)
![hdfcbank logo](/market/public/assets/newDesign/img/hdfcbank.png)
![ibm logo](/market/public/assets/newDesign/img/ibm.png)
![intel logo](/market/public/assets/newDesign/img/intel.png)
![mastercard logo](/market/public/assets/newDesign/img/mastercard.png)
![netflix logo](/market/public/assets/newDesign/img/netflix.png)
![qualcomm logo](/market/public/assets/newDesign/img/qualcomm.png)
![samsung logo](/market/public/assets/newDesign/img/samsung.png)
![sony logo](/market/public/assets/newDesign/img/sony.png)
![unilever logo](/market/public/assets/newDesign/img/unilever.png)
![walmart logo](/market/public/assets/newDesign/img/walmart.png)
Related Video Courses
View MoreAnnual Membership
Become a valued member of Tutorials Point and enjoy unlimited access to our vast library of top-rated Video Courses
Subscribe now![Annual Membership Annual Membership](/market/public/assets/newDesign/img/membership-large-small.jpg)
Online Certifications
Master prominent technologies at full length and become a valued certified professional.
Explore Now![Online Certifications Online Certifications](/market/public/assets/newDesign/img/traning-for-a-team.png)