Marc Santos is a 3x Datadog Certified observability guru. He has over 15 years of IT research, development, and consulting experience – the most recent of which is advising enterprises on observability products like infrastructure and application performance monitoring. He's the author of several scientific articles on user interface design and usability, and he reviews for engineering journals in the field of human-computer interaction. His mission is to support learners in getting the most out of their cloud and SaaS solutions to gain value for themselves and their companies.