Practical Guideline to Learn 8D Problem Solving Methodology
Problem Solving and Root Cause Analyses
Problem Solving,Project Management,Business,Management
Lectures -16
Duration -1 hours
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Course Description
This is a practical course for people who would like to improve their problem-solving approach
or
New engineers/engineer candidates who are trying to learn problem-solving methodology in project management and manufacturing areas.
Many disciplines around the world are using 8D problem-solving methodology as it is critical to achieving sustainable action, eliminate potential claims/risks and minimizing claim reoccurrence.
Without handling defects methodically, it will not be possible to achieve continuous improvement.
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Some common mistakes will guide you to focus right points directly in each 8D step.
We need to understand that 8D methodology includes team-oriented approach, but defining right team members with GEMBA analysis will surely be crucial.
Problem solving is not only related to quality department, but also other departments such as supply chain, purchasing etc. need to learn how to systematically solve the critical defects. A3 report and OnePager implementations are very common, but before all of them, 8 steps must be clearly learned and the mindset must be primarily understood.
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- D1: Building Team
- D2: Problem Description
- D3: Containment Action
- D4: Root Cause Analysis
- D5: Countermeasure/Corrective Action Planning
- D6: Implementation of Corrective Actions
- D7: Standardization
- D8: Lesson Learned
Goals
- On the professional side, you may be responsible for evaluating many 8D reports or you may be the owner to respond to your customer in a proper way.
- Within this course, you will also see practical case study and reconsider your current status and refresh your knowledge.
Prerequisites
- No specific requirements. Basic quality knowledge is enough to start this training.
Curriculum
Check out the detailed breakdown of what’s inside the course
Intro and Scope
1 Lectures
- Intro And Scope 02:10 02:10
D1. Building Team
1 Lectures
D2. Problem Description
1 Lectures
D3. Containment Action
1 Lectures
D4. Root Cause Analysis
2 Lectures
Case Study D2 and D4
3 Lectures
Case Study-Bonus-Finding Suspicious Process Step
1 Lectures
D5-D6 Corrective Actions
2 Lectures
D7. Standardization
1 Lectures
D8. Lesson Learned
1 Lectures
Bonus-If you are not still finding the real root cause
1 Lectures
Closure
1 Lectures
Instructor Details
Fatih Erturk
- Professional with 10 years of supplier management experience in automotive industry with different commodities such as plastic injection, heat treatment, casting, machining, painting, forging, etc.
- Consulting to create APQP portals and 8D claim management system
- Consulting of new supplier selections and supplier evaluations
- Consulting to find new supplier candidates
- Peforming VDA 6.3 process audits as licensed auditor (P-6.3-1812-B-31311)
- Strong experience in implementation and maintenance of Quality Management Systems (ISO 9001 and IATF 16949)
- Expertise in APQP, FMEA, MSA, PPAP, SPC, Supplier Management, Supplier Selection and 8D Claim Management
- Auditor of the standards IATF 16949 and VDA 6.3 2016.
--> Internal auditor for IATF 16949 Automotive Quality Management Standard
--> VDA 6.3 auditor (P-6.3-1812-B-31311)
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