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Mastering Negotiating Skills

person icon G S

4.6

Mastering Negotiating Skills

Mastering Negotiation: Essential Skills for Achieving Win-Win Outcomes

updated on icon Updated on Jul, 2024

language icon Language - English

person icon G S

category icon Negotiation,Communication,Communication Skills

Lectures -6

Resources -7

Duration -1 hours

4.6

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Course Description

Welcome to the Negotiation Skills online course, a comprehensive, self-paced, and downloadable learning experience designed to enhance your negotiation abilities in various aspects of life. Whether you’re aiming to excel in professional settings, such as boardrooms and business deals, or everyday scenarios like deciding on chores or requesting a raise, this course will equip you with the essential skills and strategies needed for successful negotiation.

Throughout this course, you will gain an in-depth understanding of the fundamental phases of negotiation: preparation, bargaining, and closing. We begin with an exploration of different types of negotiations and the critical skills required for success. You will learn to establish your Best Alternative to a Negotiated Agreement (BATNA) and Worst Alternative to a Negotiated Agreement (WATNA), identify your Walk-Away Point (WAP), and find the Zone of Possible Agreement (ZOPA).

As you progress, you will delve into practical techniques for laying the groundwork for negotiations, exchanging information effectively, and employing bargaining tactics to overcome impasses. We also cover strategies for creating mutual gain solutions, reaching consensus, and setting the terms of an agreement.

Additionally, this course prepares you to handle challenging issues, such as environmental tactics and personal attacks, and teaches you when it might be best to walk away. Special modules address negotiating outside the boardroom, including adapting processes for smaller negotiations and negotiating via telephone or email. Finally, you will learn how to negotiate on behalf of others, from selecting your negotiation team to dealing with tough questions.

By the end of this course, you will be well-equipped with the tools and confidence needed to navigate any negotiation scenario successfully. Download the course today and start your journey to becoming a master negotiator!

Goals

  • Understand the phases of negotiation and apply them effectively.
  • Develop skills to create win-win solutions in various negotiation scenarios.
  • Identify and use key negotiation tools, such as BATNA and ZOPA.
  • Manage difficult issues and emotions during negotiations.

Prerequisites

  • Basic Communication Skills: A foundational understanding of verbal and written communication is necessary for comprehending and applying negotiation techniques.

  • Internet Access: Since the course is downloadable and online, reliable internet access is required for initial download and accessing any online resources or updates.

  • Device Compatibility: Ensure you have a compatible device, such as a computer, tablet, or smartphone, to access course materials.

  • PDF Reader Software: The course materials may be provided in PDF format, requiring a PDF reader for viewing.

  • Time Commitment: Allocate sufficient time to complete the course modules at your own pace, with an estimated duration of six sessions.

  • No Prior Experience Required: This course is designed for beginners and does not require any prior negotiation experience. All necessary concepts and skills will be introduced and explained.

Mastering Negotiating Skills

Curriculum

Check out the detailed breakdown of what’s inside the course

Negotiating Skills
6 Lectures
  • play icon Session 1 16:35 16:35
  • play icon Session 2 13:58 13:58
  • play icon Session 3 11:39 11:39
  • play icon Session 4 14:32 14:32
  • play icon Session 5 12:41 12:41
  • play icon Session 6 10:32 10:32

Instructor Details

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G S

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