Mastering Objection Handling in Sales Training
Overcoming Sales Objections: Mastering the Art of Closing Deals with Confidence
Sales,Sales Skills,Direct Selling
Lectures -6
Resources -6
Duration -1.5 hours
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Course Description
In the dynamic world of sales, encountering objections is inevitable. The ability to effectively handle objections can make or break a deal. The "Overcoming Sales Objections" course is designed to equip you with the skills and strategies necessary to navigate and overcome objections confidently and efficiently.
This online downloadable course consists of twelve comprehensive modules, each meticulously crafted to guide you through every facet of objection handling. Beginning with Module One, you'll delve into understanding the nature of objections and their underlying factors, such as skepticism, misunderstanding, and stalling. Module Two focuses on transforming objections into opportunities by reframing them into questions or reasons to buy, fostering a proactive mindset.
As you progress through Modules Three to Six, you will learn practical techniques to uncover the root causes of objections through effective questioning and develop strategies to find common ground and align objections with your product's features and benefits. Module Seven delves into deflating objections by addressing them head-on, while Module Eight tackles unvoiced objections, teaching you how to unearth hidden concerns.
The course further explores a structured approach in Module Nine with the "Five Steps" method, emphasizing the importance of expecting, welcoming, affirming objections, providing complete answers, and presenting compensating benefits. Dos and Don'ts are outlined in Module Ten, highlighting best practices and pitfalls to avoid in objection handling.
In the concluding modules, you'll learn when and how to close a sale effectively, employing powerful closing techniques and the art of reassurance. Throughout the course, real-life case studies illustrate key concepts, providing practical insights into applying learned strategies.
By the end of this course, you will have gained a comprehensive toolkit to confidently handle objections, enhance your sales effectiveness, and forge stronger client relationships. Whether you're new to sales or a seasoned professional, mastering objection handling is essential for achieving success and exceeding your sales targets.
Goals
Identify common objections in sales and categorize them into skepticism, misunderstanding, and stalling, enhancing proactive objection-handling strategies.
Translate objections into opportunities by reframing them as questions or reasons to buy, fostering a proactive and solution-oriented sales approach.
Apply effective questioning techniques to uncover the root cause of objections, enabling targeted responses that address client concerns and build trust.
Demonstrate proficiency in resolving objections by guiding clients to self-discover solutions, thereby increasing sales closure rates and client satisfaction.
Prerequisites
The course is designed to be accessible to a wide range of learners interested in improving their sales skills. There are no specific prerequisites required to enroll in this course. Whether you're new to sales or a seasoned professional looking to enhance your objection-handling abilities, you'll find the content valuable and applicable. This course is tailored to individuals eager to learn proactive strategies for overcoming objections and closing sales effectively.
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Curriculum
Check out the detailed breakdown of what’s inside the course
Mastering Objection Handling in Sales
6 Lectures
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Session #1- Modules 1 & 2 16:40 16:40
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Session #2- Modules 3 & 4 24:40 24:40
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Session #3- Modules 5 & 6 22:53 22:53
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Session #4- Modules 7 & 8 15:41 15:41
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Session #5- Modules 9 & 10 14:45 14:45
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Session #6- Modules 11 & 12 16:26 16:26
Instructor Details
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