Intercultural Communication
Workplace Communication Skills in Multicultural Environment
Business,Business Strategy,Strategic Planning
Lectures -18
Duration -1 hours
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Course Description
There are differences in world cultures based on a society's customs, traditions and value system. Each society has its own do's and don'ts. As a result of globalization, companies send employees to different countries, students visit foreign universities for higher education, and business people visit foreign markets, to promote their product or service.
This course will teach basic intercultural communication skills, and business etiquette in multicultural environment to students. It will introduce them to cultural differences between different countries based on Edward T. Hall's perspective of culture, time, and space. And Hofstede's dimensions of culture. Additionally, students will learn workplace communication skills in multicultural environment and watch some real life example videos. This is a short course which would be useful for anyone who would be communicating in multicultural environment.
Goals
- To understand differences between eastern and western culture
- To know communication skills in multicultural environment
- To know oral and written communication skills in different countries
- To understand challenges in intercultural communication by watching example videos
Prerequisites
- Be able to read, write, and understand English language.

Curriculum
Check out the detailed breakdown of what’s inside the course
Introduction to Intercultural Communication
3 Lectures
-
Understand Intercultural Communication 02:24 02:24
-
Edward T. Hall's Perspective of Culture 03:53 03:53
-
Dimensions of Culture 04:28 04:28
Workplace Communication Skills
3 Lectures

Real Life Example Videos
8 Lectures

Learning Activities
3 Lectures

Summary of Important Concepts
1 Lectures

Instructor Details

REEMA KAPUR
I am Reema Kapur, your trainer for this course. A little a bit about myself. I have a Masters in Business Administration, from Pepperdine University, Los Angeles, California. I have also completed an AA degree in International Business with High Honors, from Santa Monica College, Los Angeles, California. And a Professional Designation in Human Resource Management from UCLA. I have taught Business 32 (Business Communications) at Santa Monica College in Los Angeles, California for six years. I am the founder, and CEO of Edline Consulting (OPC)Pvt. Ltd. And a YouTube channel Business Communications.
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