Conflict Resolution Online Training
The Law of Win/Win says, “Let’s not do it my way or your way but the best way.”
Personal Development,Career Development,Conflict Management
Lectures -24
Resources -1
Duration -46 mins
30-days Money-Back Guarantee
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Course Description
At some point, when working with people, conflict is bound to happen. Disputes arise in many situations: a missed deadline, poor productivity, absenteeism, and violence. It is important that these scenarios are handled when they occur or before they occur because disputes lead to loss of revenue and undesirable lawsuits. In this conflict resolution module, you will learn how to:
- Negotiate, adjudicate, and mediate to mitigate disputes
- Conflict resolution theories and models
- Deal with anger, contain your emotions, and resolve conflicts with facts
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Curriculum
Check out the detailed breakdown of what’s inside the course
Module One: Getting Started
3 Lectures
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Conflict Resolution 00:37 00:37
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Getting Started 01:23 01:23
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Downloadable Resources
Module Two: An Introduction to Conflict Resolution
2 Lectures
![Tutorialspoint](/market/public/assets/images/loader.gif)
Module Three: The Thomas-Kilmann Instrument
2 Lectures
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Module Four: Creating an Effective Atmosphere
2 Lectures
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Module Five: Creating Mutual Understanding
2 Lectures
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Module Six: Focusing on Individual Needs
2 Lectures
![Tutorialspoint](/market/public/assets/images/loader.gif)
Module Seven: Getting to the Root Cause
2 Lectures
![Tutorialspoint](/market/public/assets/images/loader.gif)
Module Eight: Generating Options
2 Lectures
![Tutorialspoint](/market/public/assets/images/loader.gif)
Module Nine: Building a Solution
2 Lectures
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Module Ten: the Short Version of the Process
2 Lectures
![Tutorialspoint](/market/public/assets/images/loader.gif)
Module Eleven: Additional Tools
3 Lectures
![Tutorialspoint](/market/public/assets/images/loader.gif)
Instructor Details
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Stone River eLearning
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