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Conflict Resolution Training

person icon Matt Renshaw

3.9

Conflict Resolution Training

Navigate the Storm: Conflict Resolution Training for a Harmonious Future

updated on icon Updated on Jul, 2024

language icon Language - English

person icon Matt Renshaw

category icon Soft Skills

Lectures -6

Duration -46 mins

3.9

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Course Description

Welcome to our Conflict Resolution Training that unlocks the secrets to mastering interpersonal discord one by one. 

In today’s world, knowing how to navigate through disagreements and confrontations is not just useful, it’s essential. This exclusive course begins with the roots of conflict and progressively moves towards comprehensive strategies for resolution.

Learners will dive into the intricacies of emotional management and decision-making in heated moments. From understanding the early signs of disagreement to mastering the art of mediation, they would gain all the deep insights that transform potentially damaging situations into opportunities for growth and understanding. The curriculum emphasizes strategic withdrawal and reflection, paving the way for achieving amicable solutions.

Goals

  • Understand the origins and dynamics of conflicts.
  • Manage emotional responses effectively to maintain composure.
  • Make informed decisions amidst confrontations.
  • Learn techniques for stepping back and evaluating conflicts objectively.
  • Master various methods to resolve disputes constructively.
  • Identify key elements and tactics in mediation processes.
  • Navigate the aftermath and resolution phase of conflicts proficiently.

Who Is This Course For?

  • Individuals seeking to improve their ability to handle disputes in both personal and professional environments.
  • Team leaders and managers aim to foster a harmonious workplace through enhanced conflict management.
  • Human resources professionals looking to deepen their mediation skills and employee relations.
  • Social workers and counselors require advanced strategies for conflict resolution in their practice.
  • Educators and trainers want to impart conflict resolution skills effectively.


Prerequisites

  • Internet Connection
  • No Formal Entry Requirements
  • Passion for Learning
  • A Good Understanding of English

Career Path

  • Mediator
  • Human Resources Manager
  • Organisational Development Specialist
  • Conflict Resolution Consultant
  • Community Relations Officer
  • Employee Relations Manager
Conflict Resolution Training

Curriculum

Check out the detailed breakdown of what’s inside the course

Module 01: Understanding Conflict and How it Begins
1 Lectures
  • play icon Understanding Conflict and How it Begins 07:24 07:24
Module 02: Dealing with Emotions and Decisions During Conflict
1 Lectures
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Module 03: Standing Back and Reaching Better Outcomes
1 Lectures
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Module 04: Effective Conflict Resolution Methods
1 Lectures
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Module 05: What to Look for in Mediation
1 Lectures
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Module 06: Aftermath of a Conflict
1 Lectures
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Instructor Details

Matt Renshaw

Matt Renshaw

Professional Learning At Your Home

Janets aims to make education accessible to anyone and every one by providing lessons worth learning and skills worth gaining. With a library boasting over 3000 high-quality eLearning courses, we're dedicated to providing lessons worth learning and skills worth gaining. Our focus? Delivering Creativity, Quality, and Ease of Learning through our interactive courses.

What sets Janets apart? It's the seamless access to learning, anytime, anywhere, on any device. Whether you're a busy professional or a lifelong learner, our platform caters to your needs. Our instructors are not just experts; they're mentors, guiding you every step of the way. And with round-the-clock customer assistance, you're never alone in your learning journey.

Janets paves the way to a better future, one skill at a time. If you want to join this community of learners and influencers, it’s just a few clicks away.

Welcome, to Janets!

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