Conflict Management Skills

Conflict management skills play a very important role in preventing conflicts among individuals and organizations.

How does a conflict arise? 

When individuals strongly oppose each other’s opinions and ideas, the probability of a conflict arises.

A conflict starts when individuals think on different lines and find it very difficult to accept each other’s ideas.

Conflict must be avoided as it destroys peace, lowers productivity as well as demotivates individuals.

All the factors leading to a fight must be explored and efforts must be made to prevent a conflict.

A conflict is not very easy to control; an individual needs certain skills for the same.

Some of the most important skills required to deal with Conflict are:

• Effective communication Skills
• Listening Skills
• Discussion
• Patience
• Impartial
• Never Criticize
• Positive Attitude